“Estimating is what you do when you don’t know.”
~ Sherman Kent
A young lawyer named Eve called me today. She had made the same mistake that I made numerous times in my first few years of practice. She had quoted an hourly rate for reviewing and reporting on a draft agreement without providing an estimate, and then issued a bill for her time.
The client said that the bill was too high. Never in his wildest imagination had he contemplated that the job would take that much time. He did not want to pay.
