Many years ago, Maurice called me to complain about a legal bill that he had received. Fortunately, it was not me who had drawn his ire, although I was his primary legal counsel.
Maurice’s accountant had convinced him to go to a meeting with Peter, a very sophisticated tax lawyer, to discuss something called the ‘Quebec Shuffle.’
I have been known to be critical of large law firms. Not today. Say what you will about Big Law, at least large law firms are smart enough to hire professionals to manage their businesses. For that reason, I am going to leave them out of today’s rant.
Instead, let me turn my wrath on small and medium sized legal practices. You know, the ones typically headed by a few brilliant legal minds who are way too intelligent to need help from people with real business expertise.
Back in the 1990’s, the Standard Chartered Bank out of the UK opened a subsidiary in Canada called the Standard Charted Bank of Canada and set about making commercial loans.
One of the Bank’s customers was a client of mine who I will call Sol. Sol had a line of credit for his business of about $3,000,000, back when $3,000,000 was a lot of money.
Since I moved to the country after spending most of my life in the big city, I fashion myself as something of a country type. I drive a pick-up truck and I listen to country music. So, it should come as no surprise that I am drawing inspiration for this story from Johnny Cash who proudly proclaimed that “I Walk the Line.”
There are two rules which young lawyers have to learn to be successful. Strangely enough they do not learn either of these rules in law school.
Luckily, they have me to fill in this gap in their education.
Near the end of my career, at a time when I frequently congratulated myself (since no one else would listen) about how brilliant I was at dealing with clients, I lost a long-standing client who I will call Charles. I should have fired Charles years before and was holding onto for some twisted sentimental reason.
Last night I worked on a trademark file. It was a disaster. The application had been filed incorrectly and the Trademarks Office had cited a long list of issues and demanded a response 9 years ago. It seems that for some reason no one had looked at the file for quite some time. I needed to figure out if the application was even still alive. It was beyond stressful.
Herb Cohen, the author of ‘You can Negotiate Anything’ and once labelled ‘the world’s best negotiator’ tells a story about negotiating the purchase of his own house. Apparently, his family was so intent on acquiring this particular home that he feared being divorced and having his children never speak to him again if the deal did not close. As Herb told the story, since walking away from the deal was not an option, he was unable to negotiate even a nickel off the purchase price.
I often find myself speaking to law students and young lawyers who are having difficulty deciding what area of law they should practice. I also hear from older lawyers lamenting their original choice and thinking about making a change.
For a bunch of smart people, many of us lawyers choose how to spend most of our waking hours in some pretty dumb ways.
Early in my career, I represented a franchisor of retail bakeries. As is commonly done, my client leased premises from commercial landlords and subleased them to its franchisees.
Since my client was not particularly good at what they did, they frequently made mistakes. On one occasion they missed the deadline to give notice to renew a lease.